We accept all major credit and debit cards via Paypal. We accept Paypal transfer. Ypu must provide us with the EXACT billing address that your card is registered to. We will only ship to the address provided at payment, please make sure this is correct, as once order has been processed, this cant be rectified. We will not be held liable for incorrectly provided postal addresses, we will ALWAYS send to the exact provided address. Alternative addresses to those
linked with your PayPal can invalidate any security PayPal provide with
Your order will only be processed once authorisation of your credit card has been properly received.
We post all items via Royal Mail 2nd class. We retain proof of postage for all items. Orders will normally be ready for shipping within 7 days or original order date. If you require something sooner, dont hesitate to get in contact. We cannot be held liable for delays experienced after item has been posted, and complaints about this would be directed to Royal Mail. As soon as the goods have been delivered to your door you will be responsible for them. I will only deliver goods to the address on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. If there are any transit damage to the goods, shortages or incorrect goods supplied please notify me within 7 days.
If goods arrive in a damaged condition it is your responsibility to inform me within 14 days from delivery. This will include sending photographic evidence for myself to inspect.
If there are any shortages it is your responsibility to notify me within 14 days from delivery.
It is your responsibility to notify me of any in-correct goods supplied within 14 days from delivery. Mistakes made on your part will not be refunded or replaced. Mistakes made by myself will either be refunded or replaced.
We do not accept returns for exchange or refund on unsuitable or wrong size bikinis. This is due to the fact that our items are custom made as per your order. Please read each description carefully and consult our size guide to ensure you have the correct fit before you buy.
All of our handstamped items are personalised, therefore, they are a custom order and are not covered under 14 day DSR. If you change your mind regarding a handstamped item, if we have not begun making the order, then we may cancel the order.
For faulty items, please inform us within 14 days of delivery and we will get back to you ASAP.
Our handstamped items are made from aluminium. This is a hypoallergenic metal which doesnt react with skin, and does not rust or tarnish. We use good quality thick aluminium so whilst our items are lightweight, they are sturdy.
As items are handstamped, there may be a slight variation in letters, the charm of a handstamped item is that it is not factory produced, and may not be perfectly alligned. The method of 'handstamping' is displacing metal. You may notice marks on the back of an item where the metal has been displaces, alternatively you may notice that your item is slightly raised around the edges of the letters, or bangles for example, may have a slight bend.
Bangles are made from 2mm thick aluminuim and may be gently moulded to get the perfect fit. You can gently open and close the bangle, but we aware, excessively opening and closing more than neccessary may cause stress points in the metal, which could cause it to break.
We recommend that you keep your aluminium item away from water to keep it in tip top condition, and that when not in use, store in a cool dry place.
The darkening of the lettering may at some point wear away. This is easily rectified at home, by painting over the letters with black nail varnish, and once dry, buff the excess off with a small amount of nail varnish remover on a cotton pad. This will not damage the aluminium.
You can polish your aluminium item with a silver cloth to give it extra shine.